This summer, Air France has rolled out a range of new services on the ground, on board and online, all designed to enhance the customer travel experience:
Express channels: With the new Air France Express Channel introduced across 12 airports in France, passengers will be able to print their own baggage labels at self-service kiosks and go directly to the dedicated “Express” baggage drop-off area without queuing at check-in counters.
Baggage collection and delivery: Brits arriving at Paris Charles de Gaulle for a holiday in the capital are now able to have their bags delivered to an address in or around Paris. New VIP services on offer include chauffeur-driven transfers between the airport and downtown Paris, or the use of a hotel room for a few hours to relax. Services are available from €200 for up to four people, and earn customers 400 Flying Blue Award Miles.
A la Carte dining: Long-haul passengers in Voyageur and Premium Voyageur cabins can now pre-order a range of five A la Carte menus as an alternative to the menu of the day. Choose between a traditional French meal, fresh seafood, healthy organic, Italian or a special dish designed by the famous Lenôtre culinary institute. New menus can be ordered online for most long-haul flights departing from Paris, with prices from as little as €12. Guy Martin signature dishes and a full sleep seat in Business class
Until January 2013, business class travellers on all long-haul flights from Paris CDG can enjoy signature dishes created by Guy Martin, Michelin-starred chef at Grand Véfour restaurant. After savouring the new dishes, passengers can enjoy the longer, wider and more spacious full sleep seats, available on over half of the long-haul fleet serving over 50 destinations.
A refined menu in Premium Voyageur: Passengers can enjoy a refined menu specially created by Michel Nugues, a member of the “Toques du ciel” airline cuisine group, comprising new entrées and delectable desserts.
New in-flight entertainment offer: Air France is improving its video-on-demand in-flight entertainment offer thanks to new navigation features and a new more intuitive presentation of the cinema and TV sections.
Los Angeles, Singapore by A380 and two new long-haul destinations: Fly away to the four corners of the world this summer with Air France’s two new long-haul destinations: Wuhan in China, with 3 weekly flights and Abuja in Nigeria, served with one daily flight.
With the arrival of two new Airbus A380s in its fleet, Air France will also operate a daily flight to Los Angeles and three weekly flights to Singapore with its super jumbo.
New travel apps: Air France’s fully functional iPad app allows passengers to book flights, manage bookings, check-in online and check out Air France’s destination guides and online offers.
Other innovative apps include “Best Air France Offers’, with which users can browse an interactive world map and obtain instant access to the best promotions. The “Travel Book by Air France” app allows users to create and share their own travel photo album.
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